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Shipping and Handling


Standard Shipping Information:

  • All orders will be shipped using UPS Ground or UPS 3 Day Service unless otherwise specified.
  • Delivery is expected within 2 to 5 business days after shipping date.
  • Fees are dependent on the shipping address, weight of package, and method of shipping.

Delivery Estimates:

  • When to Expect Your Order:
    • Estimated delivery date for your order is based on how quickly we can obtain and ship your items, your shipping address, and the shipping option you choose.

  • Using Personal Shipping Accounts:
    • Please call 407-847-9002 and provide the service information and account number.
    • Handling fees will still apply.

  • Rush Delivery:
    • If you need your order rushed please call 407-847-9002.
    • Rush Delivery shipping costs will apply.

  • Unable to Locate Package:
    • All shipped orders will have a tracking number attached to the order.
      • Tracking information indicates the package has been sent
        • Carriers often leave packages with neighbors, building managers, apartment offices, and safe areas around residence (such as porches and near garage doors).

      • Tracking information indicates package has been returned:
        • Packages may be undeliverable if address information is incorrect or a person does not provide a signature if required upon delivery.

      • If you never received tracking information or still cannot locate your package, please contact us at 407-847-9002.

Track Your Package:

  • All shipped orders will be given a tracking number that can be used to locate your items through the carrier website:

Shipping Restrictions:

  • UPS does not deliver and we do not ship to a PO Box.
  • Signature upon delivery is required for shipments over $100.00.

Promotional Services by
Alpha Specialties and Awards - 305 West Bass Street - Kissimmee, FL 34741
HOURS: Monday - Friday from 9:00 AM to 5:00 PM. Closed on weekends.


e-mail: Alpha@Alpha-Specialties.com


IMPORTANT: Before placing an order please read our Terms & Conditions. By placing an order, you accept our Terms & Conditions.